NDIS
Special Needs Play Equipment is proud
to be a Registered National Disability Insurance Scheme (NDIS) provider
NDIS Provider
Number: 4050046592
NDIS Category: 0112 Assistive Equipment for Recreation
As the NDIS scheme may be difficult to
navigate through, our team is here to support you in this process. We prepared
an overview of the necessary aspects of purchasing under the NDIS scheme.
UNDERSTAND YOUR
CATEGORY
We are registered under Assistive Equipment for Recreation Category, therefore if your NDIS
plan states this category, we will be more than happy to assist you in the
purchase process.
We do not provide professional advice regarding the suitability of products for specific Participants' needs, as this should be determined by health professionals
NDIS FUNDING
OPTIONS and PURCHASE PROCESS
There are three options to manage your
NDIS funding - self-managed, plan-managed and NDIA-managed. Below we explain
the purchasing process for each of them:
Self-managed - you can proceed with your order on our
website, pay for it and submit your claim to NDIA yourself. The whole process
is managed by you and you do not need to submit the service agreement form to
us.
Plan-managed - once you select the products you
would like to purchase, you can register on our website as “Quotation for NDIS
or tender purposes, oversize or non-standard orders” customer and proceed
with the purchase. Once you put your desired items to the cart, proceed to the
Check-out. Fill in your billing and shipping address, select your delivery
method and at the “Payment” stage select “Pay Later / NDIS”. Confirm Terms and
Condition and continue to the next stage. Confirm your purchase intention and
submit to obtain the QUOTATION.
You can download your Quotation
Document at your Account, under “View your order history” section. Please note,
that we will first need to confirm the quotation therefore it might take a
while before you will be able to download the document.
Once you obtain the quotation, you
will need to forward it to your Plan Manager. If you are Plan-managed, you do
not need to complete a service agreement for us. Your Plan Manager will
help you with this and they will make a claim if appropriate, and transfer the
payment to us. Once payment is received we will process and send your order to
you.
(NDIA)
Agency-managed – if you
are an Agency-managed client, our team will hep you do a service booking and
submit a claim (if appropriate) to the NDIA directly. You will however need to
submit, at the registration, your Service Agreement and OT letter. You can
download sample documents below. Once you select the products you would like to
purchase, proceed to Check-out. Upon the registration, select “Quotation for
NDIS or tender purposes, oversize or non-standard orders” and after
providing your details upload your completed Service Agreement Form and OT
Letter. Fill in all necessary information, accept Terms and Conditions and
continue to the next stage. Fill in your billing and shipping address, select
your delivery method and at the “Payment” stage select “Pay Later / NDIS”.
Confirm Terms and Condition and continue to the next stage. Confirm your
purchase intention and submit to obtain the QUOTATION.
If it is approved we will process and
send your order to you. Please note, we require a new service agreement each
time you complete an order with us (even if it from the same plan period).
As NDIS Providers, we have
implemented Incident Management System and Complaints Management System.
Clients may report incidents or place complaint via email: [email protected]
We kindly inform that Clients may raise the complain and report incidents also to NDIS Commissioner: www.ndiscommission.gov.au or phone number: 1800 035 544
We are happy to assist in any questions.
Category: Assistive Equipment for Recreation
NDIS Provider
Number : 4050046592
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